Each custom hat is unique, and the images are indicative. You can therefore ask for personalized quotes and we will reply as soon as possible after checking the feasibility and availability of materials to make your hat. Each order is considered confirmed only after payment of the cost of the hat and shipping. If you buy a hat base you can proceed directly with the online order and pay by credit card. The charge will be made only after checking the availability of the hat. If you buy a personalized hat you will have to proceed with a bank transfer. In the case of a personalized purchase, the photographs sent at the end of the hat's production will prevail, and returns after shipment will not be accepted.